Shipping Policy

At MitrSmile, we carefully pack your order so that your products reach you safely and in good condition.

Order Processing

Orders are processed after successful order confirmation and payment.

Orders are generally dispatched within [1–2 business days], subject to product availability and other circumstances.

Delivery Time

Estimated delivery time is generally [3–7 business days] after dispatch.

Delivery time may vary depending on your location, courier availability, weather, holidays and other circumstances beyond our control.

Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before you complete your purchase.

We may also offer free shipping on selected orders or during promotional periods.

Order Tracking

Once your order has been shipped, tracking details will be shared with you when available.

You can use our Track Your Order page to check your shipment status.

Delivery Address

Please make sure that your delivery address, phone number and other order details are correct before completing your purchase.

MitrSmile may not be responsible for delays or failed delivery caused by incorrect or incomplete address details provided by the customer.

Delayed Delivery

Although we work with our delivery partners to ensure timely delivery, unexpected delays may occur.

If your order is significantly delayed, please contact us at [YOUR EMAIL ADDRESS] with your order number.

Damaged Package

If your package appears damaged at the time of delivery, please take photographs/videos of the package before opening it and contact us as soon as possible.

Contact Us

For shipping-related questions, contact:

Email: mitrsmile95@gmail.com

MitrSmile — Naturally Better. Everyday.